Privacy Policy
Last updated: August 9, 2025
At Qazi, we understand that privacy is fundamental to building trust in our job marketplace platform. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.
Personal Information
- Name, email address, and phone number
- Profile photos and business logos
- Location and address information
- National ID or passport details for verification
- Business registration documents and certificates
Platform Usage Data
- Job posts, bids, and transaction history
- Reviews and ratings given and received
- Messages and communications through our platform
- Device information and IP addresses
- Cookies and similar tracking technologies
We use your personal information to:
Platform Operations
- • Create and manage your account
- • Process job postings and bids
- • Facilitate payments and transactions
- • Enable communication between users
Safety & Trust
- • Verify user and business identities
- • Prevent fraud and abuse
- • Resolve disputes and complaints
- • Maintain platform security
Service Improvement
- • Analyze platform usage patterns
- • Develop new features and services
- • Personalize user experience
- • Provide customer support
Legal Compliance
- • Comply with legal obligations
- • Respond to legal requests
- • Enforce our terms of service
- • Protect our rights and interests
With Other Users
Your public profile information, including business name, location, ratings, and reviews, is visible to other platform users to facilitate job matching and trust-building.
With Service Providers
We may share information with trusted third-party service providers who help us operate the platform, including payment processors, verification services, and cloud hosting providers.
Legal Requirements
We may disclose your information when required by law, court order, or to protect our rights, safety, and the rights of our users.
Security Measures
- • End-to-end encryption for sensitive data
- • Secure servers with regular security updates
- • Multi-factor authentication options
- • Regular security audits and monitoring
- • Limited access to personal data by employees
While we implement industry-standard security measures, no system is completely secure. We encourage users to maintain strong passwords and report any suspicious activity immediately.
You have the right to:
Access Your Data
Request a copy of your personal information
Update Information
Correct or update your personal data
Delete Account
Request deletion of your account and data
Restrict Processing
Limit how we use your information
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Active account data is retained while your account remains active
- Transaction and payment records are kept for 7 years for tax and legal compliance
- Communication logs are retained for 2 years for dispute resolution
- Marketing preferences are deleted immediately upon opt-out
- Verification documents are securely deleted after account closure
We use cookies and similar technologies to enhance your platform experience:
Essential Cookies
Required for platform functionality
Performance Cookies
Help us improve platform performance
Preference Cookies
Remember your settings and preferences
Your data is primarily stored and processed in Kenya. In some cases, we may transfer data to other countries for cloud storage or service provider operations. We ensure appropriate safeguards are in place for any international transfers, including using providers that comply with international data protection standards.
Qazi is not intended for use by individuals under 18 years old. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately. Parents who believe their child has provided information to us should contact us immediately.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent platform notices. Your continued use of Qazi after policy updates constitutes acceptance of the revised terms.
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
Qazi Privacy Team
Email: privacy@qazi.app
Phone: +254 700 000 000
Address: Nairobi, Kenya